There are some extraordinarily clever and crafty people in the world, and we’re glad so many of them use Etsy to share their amazing wares. We love searching it to find unique and thoughtful gifts, from one-of-a-kind handcrafted jackets to customized videogame consoles. Etsy is clean, professional, and easy to use—whether you’re an avid shopper or an entrepreneur using it to run your business.

Sharps.Market , 09/12/2024

Originally I had purchased, in error, an invitation that would not suit the theme that I was going for, but I also duplicated this purchase. I reached out to the seller let them know the circumstance and not only did they refund both of these purchases, but we were able to collaborate and she designed and created a masterpiece that I am truly in LOVE WITH 🩷 They went out and above for me and for that I am so grateful! But also their dedication to their clients, the timeframe that it took for them to create this masterpiece was less than a couple of hours! Literally, they came up with something for me, just for me, that I am just so excited to share with all of my guests that will be coming and it’s one of a kind!
This type of customer service and dedication to your clients, is very few and far between this day and time, and for that I honestly cannot tell you how much I truly truly do appreciate everything that you’ve done! 🩷 I will be back with more things for you to create for me to include for my business. I look forward to working with you on many other projects to come! Until next time, keep creating my friend 🩷
~Naomi Sharp, Sharp Creations

We want to thank you for using our online shopping platform. If you experience any dissatisfaction, please get in touch with our customer care at https://rb.gy/pucp3f.

J Jackle , 09/14/2024

I have no shop. I have never had a shop. I have never made money with this app/store. This is important because “shop violations” is the reason for this. But I think it’s just cuz they hate animal crossing, my last act was changing my pfp to a cute photo of me and goldie from “pocket camp”. She is eating corn, I am next to her. This is the first time I’ve ever seen this, and it says it’s permanent!? I’ve tried appealing the account, but it’s impossible, you can’t sign-in with google or apple, nor can you reset the password to sign-in and make the appeal. The reason is because “you’re suspended” but also you need to sign-in to “appeal” and unsuspend your account. Which you can’t do.. because you’re suspended. Again, I have no shop, there is no violation because the “shop violation” doesn’t exist, because I have no shop, I sell nothing. I am literally just using Etsy to buy cute things for myself and others. Except come here and comment, Account: [redacted]. I can no longer check my packages or get refunds either….

Update: issue has been resolved, but the process was a nightmare. There is a serious delay in the “resend appeal link” as i checked repeatedly and believed there was no hope of ever recovering it. Even making a 2nd account just to talk to my package’s seller. I would like to specifically thank “Ishan” for responding within 24hrs, as I went through all the stages of grief.

Thank you for providing this feedback; we appreciate you sharing this with us. You can also contact our Support team using this link etsy.me/contactsupport and provide specific issues you may encounter so we can check further, rest assured that we'll assist you right away! Thank you and stay safe!